For individuals needing access to University of New Mexico (UNM) online services, such as Learning Central and LoboWeb, it’s important to understand the necessary roles within the Banner system. Standard Guest NetIDs are not sufficient for accessing these specific platforms. This guide outlines the process for obtaining access, particularly focusing on Unm Learning Central for affiliates and students.
For visitors or individuals without an active staff, student, or faculty role at UNM, gaining access requires an affiliate role. The sponsoring department at UNM must initiate this request through the appropriate UNM data entry center. Once the data entry center processes the request and creates the Banner record with the assigned affiliate role, the individual can establish their UNM NetID online, typically the following day. For Health Sciences Center (HSC) affiliates, UNM NetIDs are created for them directly. It’s important to note that access to UNM Learning Central may take up to 48 hours after the NetID creation to be fully provisioned.
A crucial point for departments requesting affiliate roles is the requirement of a Social Security Number (SSN) on the affiliate form. For foreign scholars or students without a current SSN, a unique UNM assigned SSN equivalent, often referred to as a dummy or 000 number, should be requested concurrently. Accurate provisioning of a NetID necessitates the affiliate’s date of birth and SSN (or dummy record) to be listed in the Banner record alongside the active affiliate role.
Students requiring access to UNM Learning Central have specific procedures depending on their program. Students enrolled in medical programs are automatically granted access to Learning Central. However, students who need access for prerequisites, projects, or volunteer work require a different approach. In these cases, the sponsoring department should request the AFIL_CONTRACTOR_LRN_CTRL role for the student from the HR Service Center. Upon HR adding this role to the Banner record, access to UNM Learning Central will be provisioned within approximately two business days. Students will then use their existing UNM NetID to access the platform. To initiate this process, the department needs to complete both the Staff Affiliate Data Entry Request and the Affiliate Demographic Form (ADF) on behalf of the student.
To ensure your request is directed to the correct department, here is a breakdown of the data entry centers and the affiliate roles they manage:
A. HR Service Center – Processes affiliate roles including:
- AFIL_CONTRACTOR_LRN_CTRL – Learning Central Access for individuals not automatically provisioned.
- AFIL_CONTRACTOR_MEDICAL – Locum tenens contracted to the University.
- AFIL_STAFF_UNM_FOUNDATION – UNM Foundation staff members.
- AFIL_STAFF_UNMMG – UNM Medical Group staff members.
- AFIL_UNIVERSITY_VIP – University VIPs.
- AFIL_STC – STC.UNM personnel.
Request forms for these roles can be downloaded from the HR Service Center documents and forms page.
B. Faculty Contracts – Processes affiliate roles including:
- AFIL_FACULTY_CNM – CNM Faculty (teaching introductory studies).
- AFIL_FACULTY_LAT – Letter of Academic Title (LATs)/Adjunct faculty.
- AFIL_FACULTY_LAT_INTL – International Letter of Academic Title (LATs)/Adjunct faculty (never on campus).
- AFIL_FACULTY_ROTC – ROTC instructors not paid by UNM.
- AFIL_REGENT – University Regent.
- AFIL_ACADEMIC_COLLEAGUE – Visiting academic colleague; not a LAT.
- AFIL_VOLUNTEER_KUNM – KUNM Volunteer.
Request forms for these roles are available on the Faculty Contracts forms page.
For any further assistance or if you encounter issues during this process, please submit a Help.UNM ticket through the Help.UNM portal. Alternatively, you can contact UNM Information Technologies Customer Support Services (IT CSS) directly by calling (505) 277-5757 for immediate support.
This guide aims to clarify the steps necessary to gain access to UNM Learning Central and other UNM services requiring Banner roles. By following these instructions and utilizing the correct data entry centers, affiliates and students can efficiently obtain the necessary access.
