The Navy Exchange Service Command (NEXCOM) plays a crucial role in the lives of U.S. Navy personnel and their families worldwide. Understanding NEXCOM means recognizing its commitment to providing quality goods and essential services that directly support the Navy’s quality of life programs. For active duty members, retirees, reservists, and their families, NEXCOM is a familiar and trusted entity.
NEXCOM oversees a diverse portfolio of services, ensuring that authorized customers have access to what they need, whether they are stationed stateside or abroad. These services are organized into seven primary business programs. The most recognizable is the Navy Exchange (NEX) stores, offering a wide range of retail goods. For lodging needs, there’s the Navy Lodge Program and Navy Gateway Inns & Suites, providing comfortable and convenient accommodations. NEXCOM also manages the Uniform Program Management Office (UPMO), ensuring standardized and readily available uniforms. Furthermore, they oversee the Navy Clothing and Textile Research Facility (NCTRF), focusing on innovation and quality in naval apparel. The Ships Store Program extends services to those at sea, and the Telecommunications Program Office keeps personnel connected.
To truly appreciate the scale of NEXCOM’s operations, consider its history. The concept of providing goods to sailors dates back centuries to “bumboats” in the 1800s. These small vessels would sell items to Navy ships, a far cry from today’s organized retail system. The modern NEX’s origins can be traced to the Navy Ships Store Office, established in Brooklyn, New York, in 1946. This office evolved into the Navy Exchange Service Command (NEXCOM), relocating to Virginia Beach, Virginia, in 1993, marking a significant step in its growth and modernization.
Discover the Navy Exchange (NEX)
The Navy Exchange (NEX) is a cornerstone of NEXCOM, providing a retail experience tailored to the needs of the military community. From everyday essentials to specialized items, NEX stores are designed to offer savings and convenience. The NEX retail website extends this accessibility, allowing online shopping and further enhancing the reach of NEXCOM’s services.
NEXCOM Headquarters and Support
While NEXCOM’s reach is global, its headquarters are linked to the Naval Supply Systems Command (NAVSUP). For general inquiries or support, the Naval Enterprise Service Desk (NESD) is the central point of contact. Reachable by phone or email, NESD ensures that support is readily available to those who need it.
Headquarters Location:
- Naval Supply Systems Command
- 5450 Carlisle Pike
- Mechanicsburg, PA 17050-2411
- [email protected]
Support Contact:
- Naval Enterprise Service Desk (NESD)
- P: 1-833-NESDNOW (1-833-637-3669)
- E: [email protected]
- NESD Website
NEXCOM stands as a vital support structure for the U.S. Navy, with a rich history and a forward-looking approach to serving its community. Learning about NEXCOM reveals a dedicated organization committed to enhancing the lives of Navy personnel and their families through diverse and essential services.
