At Learning A-Z, we are committed to providing comprehensive educational resources, fostering an “A To Z Learning” environment where students can grow from foundational concepts to advanced understanding. As a cornerstone of this commitment, we deeply respect your privacy and the privacy of your children. This Privacy Policy is designed to clearly explain how Learning A-Z (“we,” “us,” or “our”) collects, uses, and protects information when you utilize our websites, online services, and mobile applications (collectively referred to as “Services”).
By accessing and using any of our Services, you are agreeing to the practices detailed in this Privacy Policy. If you are allowing others to use our Services through your account, it is important to understand that you are also confirming your right to consent on their behalf to our data practices described herein. We strongly encourage you to thoroughly read this Privacy Policy, as well as our Terms of Service. Should you have any questions, please do not hesitate to contact us.
Our educational products and services are marketed to adult educators and parents who subscribe to Learning A-Z. These services are then used by children under the guidance and supervision of these adults. We are particularly mindful of the privacy of children under 13, adhering to the guidelines set forth by the U.S. Children’s Online Privacy Protection Act (COPPA). For detailed information regarding our commitment to children’s privacy, please refer to our Children’s Privacy Policy.
This policy is effective as of September 13, 2024, and may be updated periodically to reflect changes in our practices, legal requirements, or service enhancements. The most current version of this Privacy Policy is always available for your review. In the event of significant changes, we will notify account owners via the email address provided during enrollment, outlining the modifications to our practices.
A Special Note to Young Learners: If you are under 13, it’s essential to ask your parent or guardian for permission before using our Learning A-Z Services. Remember, purchasing or subscribing to any Service requires you to be 18 years or older. We do not market directly to children under 18 and always seek parental or guardian consent when a minor attempts to subscribe.
A Special Note to Parents and Educators: Your role in protecting children’s privacy is crucial. Please teach children never to share personal information online without your explicit consent.
1. Information Collection and Usage for A to Z Learning
In this Privacy Policy, “Personal Information” refers to data that can identify or contact you, such as your name, address, email, or phone number. It also includes anonymous data linked to your identifiable information. Information that is anonymized or aggregated and cannot be used to identify you is not considered Personal Information.
“Non-Personal Information” is data that cannot be used to directly or indirectly identify you and is not linked to your Personal Information. This includes usage data collected passively about your activities within our Services, which is anonymized and not connected to your Personal Information.
1.a Account Creation for Educators and Parents
To access the full spectrum of “a to z learning” resources and purchase subscriptions or access free trials, educators, parents, and adult users over 18 must create accounts. During account creation, we collect necessary Personal Information including:
- First and Last Name
- Street Address
- Email Address
- Phone Number
- School and School District Information
- Username, Password, and Security Question/Answer
- Optional: Fax Number, Occupation, and Class Grade Level
For credit card payments, we collect credit card details (number, type, expiration date, security code) but this information is securely transmitted for processing and not stored by Learning A-Z. For payments via purchase order, check, or money order, we collect the payment information you provide to us via mail. For free trial accounts, we collect your name, address, email, occupation, school, district, and username. We also gather information about your preferences for receiving eNews, updates, and offers.
This Personal Information is used solely to:
- Obtain verifiable parental consent when necessary.
- Process transactions and fulfill service requests.
- Send order confirmations and required legal notifications.
- Provide access to our “a to z learning” Services, ensuring proper licensing and copyright permissions.
- Offer customer service, technical, and sales support.
1.b Educator Login Credentials
Our suite of “a to z learning” tools, including Kids A-Z, Raz-Plus, Raz-Kids, Headsprout, Science A-Z, ReadyTest A-Z, Writing A-Z, and Vocabulary A-Z, feature online portals for educators, students, and parents. For educators accessing these portals, we collect usernames and passwords each time you log in. If you request a password reset, we collect your email address to facilitate this process.
This information is used exclusively for:
- Verifying your identity and authenticating logins.
- Enabling access to educational content.
- Monitoring subscription compliance.
- Providing customer and technical support if you purchased the service directly.
- Displaying login credentials to designated school coordinators for district-purchased services.
1.c Parent Login Credentials
Parents of students using Kids A-Z, Raz-Plus, Raz-Kids, Headsprout, Science A-Z, ReadyTest A-Z, Writing A-Z, or Vocabulary A-Z can request access to a parent portal. We collect your email address to send you an invitation to create a username and password. Login credentials are collected each time you access the parent portal, and your email is collected for password reset requests.
This Personal Information is used solely to:
- Verify your identity and authenticate logins.
- Facilitate access to the parent portal to support your child’s “a to z learning” journey.
1.d Student Login Credentials Created by Educators and Parents
For students to engage with the online “a to z learning” tools within Kids A-Z, Raz-Plus, Raz-Kids, Headsprout, Science A-Z, ReadyTest A-Z, Writing A-Z, and Vocabulary A-Z, educators must create classroom rosters and assign student login credentials. We collect and store these student login credentials.
This information is used solely to:
- Provide access to the Services for educators and their students, enabling a seamless “a to z learning” experience.
1.e Account Activity Monitoring for Educators and Parents
Educators accessing our “a to z learning” platforms are required to provide their name, class name, grade level, and school name upon their first login. As students progress through assignments, classroom reports become available, detailing:
- Activities completed
- Progress on incomplete activities
- Login frequency and duration
- Bonus and incentive stars earned
- Student rankings
- Accuracy levels for skill groups
Parents with portal access can view similar reports for their child’s activities. Educators can review student work, assign tasks, access student voice recordings for review, and communicate with students via voice or text messages. Parents can monitor their child’s activity and communicate with their child but cannot assign tasks.
We use this information to:
- Verify identity and authenticate logins.
- Facilitate access to paid content.
- Monitor subscription compliance.
Educators and parents control the student information provided, which should be limited to data relevant to improving student performance within the “a to z learning” framework. We instruct users not to enter extraneous personal student data. You are responsible for maintaining the accuracy and completeness of student information. The “class chart” name assigned to a student is discretionary and does not need to be the student’s actual name. Contact us for assistance with corrections.
We use student data solely to provide educational services to institutions and will delete it upon institutional request. Unauthorized use of student data is prohibited. We automatically collect Non-Personal Information about service usage to improve our operations, including feature usage, downloads, and session frequency. This data is not linked to Personal Information.
1.f Correspondence
When you contact us via message, chat, email, or newsletter signup, we collect Personal and Non-Personal Information to provide support and services related to your inquiry or request, ensuring a smooth “a to z learning” experience.
1.g Location Information
On our ReadyTest A-Z website, we collect geographic location data (with user consent) to provide Texas-specific content to educators in Texas, enhancing the relevance of our “a to z learning” resources for regional needs.
1.h Automated Information
We automatically collect technical information like IP addresses from your browser to improve our Services’ functionality. IP addresses are combined with other browser data to create access logs, which we analyze to understand usage trends and optimize our “a to z learning” platform. These logs do not contain personally identifiable information.
1.i Cookies
We use cookies on our commercial website (www.learninga-z.com) to collect information about visitor behavior, such as pages visited and links used. This helps us personalize user experience and improve site functionality for those exploring our “a to z learning” solutions. While cookie data is not personally identifiable by itself, it may be linked to Personal Information you provide. You can manage cookie preferences in your browser settings, though disabling cookies may limit site functionality.
2. Sharing of Collected Information
Learning A-Z is dedicated to maintaining your trust. We do not share information collected through our Services with third parties except as described below and never for third-party marketing purposes.
2.a Personal Information
2.a.1 Service Providers
We may share Personal Information with third-party service providers who assist us in delivering our Services, such as email service providers, payment processors, and providers supporting our internal operations critical to delivering “a to z learning” resources effectively. These providers are obligated to protect your information.
2.a.2 Corporate Affiliates and Corporate Business Transactions
Personal Information may be shared with our parent company and Learning A-Z affiliates. In the event of a business transition (merger, acquisition, etc.), your Personal Information may be transferred as a business asset. By using our Services, you consent to such transfers and acknowledge that acquirers may continue to use your information as described in this Privacy Policy, ensuring continuity in our commitment to “a to z learning” and privacy.
2.a.3 Legal Compliance and Security
We reserve the right to disclose Personal Information when legally required (e.g., court order, subpoena) or in response to law enforcement requests. Disclosure may also occur when necessary to investigate illegal activities, fraud, threats to safety, violations of our Terms of Service, or to enforce our policies and comply with laws, ensuring a safe and lawful “a to z learning” environment for all.
2.a.4 Consent
We may share your Personal Information with third parties if you explicitly consent to such sharing.
2.b Authorized Educational Institutions and Third Parties They Authorize
Student information may be disclosed to authorized personnel at the student’s educational institution. When we receive student assessment or other information from third-party sources at an institution’s request, we maintain the same confidentiality and security standards. Institutions may request us to share student data with their chosen third parties, which we will do only with written authorization, acknowledging that we are acting as their agent and relinquish control over the data once it reaches the third party. Upon written request, we will destroy student data for institutions no longer using our Services and provide written verification of data destruction. If an institution is inactive for ten years, we will notify them of impending data destruction unless they request data retention, upholding our commitment to data management within the “a to z learning” ecosystem.
2.c Non-Personal Information
Our use and disclosure of Non-Personal Information are not limited by this Privacy Policy. We reserve the right to use and disclose this information at our discretion. However, if we wish to release Non-Personal Information that identifies a school or institution by name, we will enter into a separate agreement with the school or district to authorize such release, ensuring transparency and respect within our “a to z learning” community.
3. Districts and School Systems: FERPA Compliance
Under our contracts with schools, we act as a “School Official” as defined by FERPA, ensuring that our “a to z learning” services are aligned with student privacy rights:
- We perform institutional services typically conducted by school employees.
- We meet FERPA criteria as a School Official with legitimate educational interest.
- We operate under the direct control of the school or district regarding educational records.
- We use education records only for authorized purposes and do not re-disclose them without specific authorization, adhering strictly to FERPA guidelines to protect student privacy within the “a to z learning” environment.
4. Communication Choices for Account Holders
You have control over your communication preferences. By opting into eNews, updates, and offers, you consent to receive email communications from us, including newsletters, administrative notices, and special promotions related to our “a to z learning” resources. You can manage your email preferences at any time to stop marketing emails via your preferences. Please note that even with marketing preferences adjusted, you may still receive essential administrative emails regarding Service operations, ensuring you stay informed about your “a to z learning” experience.
5. Managing Your Personal Information and Account
5.a Reviewing Your Information
It’s crucial to update your Personal Information promptly if it changes. You have the right to access, update, and correct inaccuracies in your Personal Information we collect, subject to legal exceptions. To manage your information, edit your profile in the My Account section. For security, we may request information to verify your identity before granting access. For details on reviewing children’s data, see our Children’s Privacy Policy. Legal or regulatory requirements may sometimes prevent us from providing access to all your Personal Information. Data may also be destroyed or anonymized per our data retention policies. If access is denied, we will explain why, subject to legal restrictions. To stop information collection by a mobile app, uninstall it using your device’s standard procedures.
5.b Account Closure
If you wish to discontinue using our “a to z learning” Services, you can close your account by contacting us. Educators can remove student accounts by deleting students from their classroom roster. Parents can request account deletion via the school. Upon account closure, we may delete your information without obligation for retention, except when necessary for fraud prevention, legal compliance, business purposes (like aggregated data analysis), account recovery, auditing, and enforcing our agreements. We are not liable for data deletion or retention as per this Privacy Policy.
6. International Use of Services
We are based in the United States, and our data handling is governed by U.S. law. If you use our Services from outside the U.S., your data will be transferred to and processed in the United States. While our Services are accessible internationally, we do not guarantee compliance with laws of other nations. If you are in a jurisdiction with internet usage laws differing from the U.S., you must use our Services lawfully within your jurisdiction, ensuring responsible engagement with “a to z learning” globally.
7. Data Protection Measures
We employ robust technical, administrative, and physical security measures to protect your information from unauthorized access, maintain data security, and ensure correct information usage. These include encryption, access controls, and anti-malware software. Your account is password-protected, and we urge you to keep your login credentials secure. Educators and parents are responsible for maintaining the confidentiality of their and their students’ usernames and passwords. If you suspect compromised credentials, change them immediately and notify us of any unauthorized account use or security breaches. Fraudulent or illegal activity may be reported to law enforcement. In case of unauthorized access to student records that requires reporting under law, we will take prompt action to mitigate impact, notify the affected educational institution, and assist with necessary notifications to parents or guardians, reinforcing our commitment to data security within the “a to z learning” environment. Despite our best efforts, no security system is impenetrable. We cannot guarantee absolute security of your information and are not responsible for data theft, loss, or inadvertent disclosure.
8. Links to External Websites
Our Services may contain links to external websites of interest. However, we are not responsible for the privacy practices or content of these external sites. This Privacy Policy applies only to information collected by Learning A-Z Services. When you navigate to a third-party site, our Privacy Policy is no longer in effect. We encourage you to review the privacy policies of all websites you visit.
9. Contact Information
For questions or comments about this Privacy Policy, please contact us:
-
Attn: Customer Service Manager
-
Phone: 1-866-889-3729
-
Address:
LEARNING A-Z
1840 E RIVER RD STE 220
TUCSON AZ 85718-5997
USA
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, Services, or legal requirements. Minor changes are effective immediately upon posting. For significant changes, we will provide notice to affected users. For changes impacting the collection or use of children’s Personal Information, we will provide notice and obtain prior verifiable parental consent. Refer to our Children’s Privacy Policy for more details. Your continued use of our Services after policy updates signifies your acceptance of these changes. If you disagree with the revised policy, please discontinue using our Services, ensuring your privacy choices are respected within our “a to z learning” platform.
Related Articles:
Usage Policy
Data Collection & Use
Children’s Privacy Policy
Student Data Security and Confidentiality Statement
Sub-Processors
