Managing your child’s digital learning journey with Awakening Legends Of Learning should be straightforward, and that includes subscription management. If you’re looking to cancel your subscription, this guide provides all the necessary steps to make the process simple and hassle-free. Whether you initially subscribed through your student’s account, the parent portal, or via an app store, we’ve got you covered. Learn how to easily cancel your Awakening Legends of Learning subscription and regain control of your account.
Canceling Your Subscription Directly Through a Student Account
The most direct route to cancel your subscription is through your child’s student account. This method is convenient and can be done in a few simple steps. Please note that cancellations via the student account should be initiated after 3 PM local time or during weekends. This timing ensures the system updates correctly and avoids any potential interruptions during peak learning hours.
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Access the Awakening Town: Have your child log in to their Awakening account by navigating to https://awakening.legendsoflearning.com/play. This link will take them directly to the Awakening Town interface.
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Open the Settings Menu: Once logged in, look for the Settings icon located on the toolbar at the top right corner of the screen. Click on this icon to access the settings page.
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Manage Subscription Options: Within the Settings page, find and select the Manage Subscription option. This will lead you to the subscription management area.
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Deactivate Your Subscription: In the window that pops up, you will see a ‘Deactivate‘ button. Click this button to initiate the cancellation process.
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Confirm Deactivation: After clicking ‘Deactivate,’ you might be prompted to confirm your decision. Follow any on-screen instructions to finalize the cancellation.
After completing these steps, your child’s Awakening Legends of Learning subscription will remain active until the indicated expiration date on their Adventure Pass. Rest assured, your credit card will not be charged again after the subscription period ends, providing a seamless cancellation experience.
Canceling Your Subscription Through the Parent Portal
For subscriptions initially purchased through the Parent Portal, canceling is just as straightforward. The Parent Portal offers a centralized location to manage all aspects of your child’s Awakening Legends of Learning experience, including subscription cancellations.
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Log into the Parent Portal: Begin by logging into your Parent account at https://app.legendsoflearning.com/parents/signin. This will give you access to your parent dashboard.
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Navigate to ‘Edit Account’: Once logged in, locate your child’s name. Click on the arrow next to their name and select the ‘Edit Account‘ option from the dropdown menu.
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Access ‘Manage Subscription’: Within the student details section, you will find a Manage Subscription button. Click this button to proceed to subscription management.
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Cancel Plan: A new tab will open, displaying your subscription details. On this page, locate and select the Cancel Plan button to initiate the cancellation.
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Confirm Cancellation: On the subsequent page, you will be asked to confirm your decision to cancel the current plan. Click the Cancel Plan option to finalize the cancellation process.
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Optional Feedback: After successfully canceling your subscription, you might be prompted to leave feedback for the Legends of Learning team. Your feedback is valuable and helps improve their services.
Similar to student account cancellations, subscriptions canceled via the Parent Portal will remain active until the end of the current subscription period. You will not incur any further charges after the subscription concludes.
Canceling Subscriptions Purchased Through Apple App Store or Google Play Store
For users who subscribed to Awakening Legends of Learning through the iPad or Android app, the cancellation process is managed directly through the respective app stores. These subscriptions need to be canceled via the Apple App Store for iOS devices or the Google Play Store for Android devices.
Please refer to the official Apple App Store or Google Play Store guidelines for detailed instructions on how to cancel subscriptions. Typically, this involves navigating to your account settings within the app store and managing your subscriptions from there.
Need Further Assistance? Contact Us
If you encounter any difficulties or require additional support with canceling your Awakening Legends of Learning subscription, our dedicated Partner Success Team is ready to assist. Do not hesitate to reach out to us via email at [email protected]. We are committed to ensuring a smooth and satisfactory experience for all our users.
We hope this comprehensive guide has made canceling your Awakening Legends of Learning subscription clear and easy. Our goal is to provide you with control over your subscription while ensuring your child’s learning experience remains positive and uninterrupted until the subscription period ends.
