Are you a student at Towson University looking to navigate Blackboard Learn effectively? Understanding how to use Blackboard is crucial for your academic success. This guide will walk you through the essential tasks and resources you need to excel in your online courses at Towson University.
Blackboard Learn, also known as Blackboard Ultra, is Towson University’s learning management system. This platform is automatically updated, ensuring you always have access to the latest features and a seamless learning experience. It’s your central hub for accessing course materials, submitting assignments, taking tests, and checking your grades.
Key Tasks for Students in Blackboard Learn at Towson
To make the most of Blackboard Learn at Towson, familiarize yourself with these key functions:
- Submitting Assignments: Confidently submit your coursework through Blackboard. Ensure you understand the submission guidelines and deadlines provided by your instructors.
- Completing Tests and Quizzes: Take online tests and quizzes directly within Blackboard. Be sure to review the guidance on taking online assessments to avoid any technical issues during your exams.
- Checking Your Grades: Stay informed about your academic performance by regularly checking your grades in Blackboard. This allows you to track your progress and identify areas for improvement.
For detailed instructions and visual aids on these tasks, Towson University provides comprehensive resources. You can explore guides on using Blackboard and taking online tests/quizzes in the TechHelp Knowledge Base. Additionally, the Bb Student Ultra organization site offers a wealth of information and support.
Getting Started with Blackboard Learn at Towson
To begin using Blackboard Learn at Towson University, ensure your browser is compatible by checking browser settings. Then, log into Blackboard using your Towson University NetID and password.
Towson University Blackboard Support
If you encounter any issues or have questions about using Blackboard Learn at Towson, numerous support channels are available:
Hours of Operation (Spring 2025: JAN. 27 – MAY 20):
- Monday – Thursday: 9 a.m. – 6 p.m.
- Friday: 9 a.m. – 3 p.m.
- Saturday & Sunday: Closed
Please note that Blackboard support follows university closures due to inclement weather or other unforeseen circumstances. For real-time outage information, check OTS Alerts. Stay updated on monthly system updates via the Blackboard System Status page.
Support Channels:
- Phone: Call 410-704-5151 to speak with a Blackboard team member during operating hours. Be aware that wait times may be longer during peak periods at the start and end of semesters.
- Online: Submit a request through TechHelp by selecting the Blackboard Request type. Expect a response within 24 business hours, potentially 48 hours during busy times. The TechHelp Knowledge Base also provides self-service documentation.
- Chat: For quick assistance during business hours, use the Chat with OTS Blackboard Support button at the bottom of the TechHelp page.
- Appointments: Schedule a dedicated appointment with a Blackboard Administrator through the TU Online Reservation System for in-depth support and training.
- Workshops: Departments can request customized Blackboard faculty workshops to enhance their team’s proficiency.
By utilizing these resources and understanding the key functions of Blackboard Learn at Towson University, you can ensure a smooth and successful online learning experience. Don’t hesitate to reach out for support whenever you need assistance.
