The North Carolina Department of Social Services (NC DSS) provides a wealth of training resources designed to equip professionals with the knowledge and skills necessary for effective service delivery. This curated collection, accessible through your Learning Gateway Nc Fast, includes webinars, PowerPoint presentations, and essential documents covering a range of critical topics. Whether you are new to social services or a seasoned professional, these resources offer valuable insights and guidance to enhance your expertise and ensure compliance.
Key Training Areas for NC DSS Professionals
To navigate the diverse landscape of social services, NC DSS offers specialized training across several key areas. These resources are designed to be readily accessible through your learning gateway NC fast, enabling you to quickly find the information you need.
Consular Affairs Training
Understanding consular protocols is vital when working with immigrant populations. The Mexican Consulate Training section provides crucial information, including:
- Mexican Consulate Webinar: Gain insights from this webinar recording (Mexican Consulate Webinar).
- Consulate General of Mexico MOU Presentation: Access the presentation on the Memorandum of Understanding with the Mexican Consulate (CONSULATE GENERAL OF MEXICO).
- Mexican Consulate Brochure: Download the brochure outlining consular services (Mexican Consulate Brochure).
- Webinar Q&A: Review the questions and answers from a past webinar with the Mexican Consulate (Mexican Consulate Webinar Q&A).
- Consular Assistance Request Form: Utilize this form for requesting consular assistance (Consular Assistance Request Form).
- 2023 Consular Notification Webinar & PowerPoint: Stay updated with the 2023 webinar and presentation on consular notification involving immigrant minors in child welfare cases (2023 NC DSS Consular Notification to Foreign Consulates when Child Welfare becomes involved with Immigrant Minors Webinar, 2023 NC DSS Consular Notification to Foreign Consulates when Child Welfare becomes with Immigrant Minors Webinar Power Point).
Federal Agency Overviews: HHS ACF and ORR
Collaborating with federal agencies is essential in many social service contexts. Resources from the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), and Office of Refugee Resettlement (ORR) are available through your learning gateway NC fast:
- US HHS ACF OTIP Presentation: Explore the presentation from the Office on Trafficking in Persons Program (OTIP) (US HHS ACF OTIP Presentation for NC Child Welfare Services).
- US HHS ORR UC Slides: Review slides from the Office of Refugee Resettlement (ORR) focusing on Unaccompanied Children (UC) post-release services (US HHS ORR UC Slides for NC Child Welfare Services).
Interpreter and Bilingual Services Training
Effective communication is paramount in social services. Enhance your skills in working with interpreters and bilingual staff through these resources, readily found on your learning gateway NC fast:
- Virtual Interpreter and Bilingual Webinar Part 1 & 2: Access recordings and PowerPoint presentations from this two-part webinar series (Virtual Interpreter and Bilingual Webinar Part 1, Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part 1 Power Point, Virtual Interpreter and Bilingual Webinar Part 2, Virtual Interpreter and Bilingual Webinar Series for County Department of Social Services Interpreters and Bilingual Workers Part 2 Power Point).
Civil Rights and Compliance Training
Ensuring civil rights and adhering to regulations are fundamental responsibilities. The Civil Rights Training section, available through your learning gateway NC fast, provides comprehensive resources:
- NC DSS Civil Rights and NVRA Updates Webinar & PowerPoint: Stay informed on important updates regarding civil rights and the National Voter Registration Act (NVRA) (NC DSS Important Updates on Civil Rights and NVRA Webinar Training for County Services, NC DSS Important Updates on Civil Right and NVRA Webinar Training for County Services Power Point).
- Civil Rights Training for County DSS: Access annual mandated civil rights training materials (Civil Rights Training for County Departments of Social Services, Civil Rights Training for all Contractors and County Social Services Webinar).
- ADA Compliance Overview: Understand the overview of the Americans with Disabilities Act (ADA) compliance (ADA Compliance Overview).
- Language Access Rights: Learn about the language access rights for families with Limited English Proficiency (LEP) (Language Access Rights of Families with Limited English Proficiency).
- USDA Guidance on Civil Rights Act Compliance: Review the NC DSS presentation on USDA guidelines (NC DSS Presentation on USDA Issues Guidance on Civil Rights Act Compliance).
- Interpreter Training Resources: Explore available interpreter training resources (Interpreter Training Resources, NC Division of Social Services (NC DSS) Presentation on Intepreter Training Resources Available in NC December 17, 2015).
- USDA Civil Rights Posters Webinar: Learn about new USDA Civil Rights posters (NEW USDA Civil Rights Posters Webinar).
- SNAP FNS Civil Rights Training: Access training materials related to Civil Rights within the Supplemental Nutrition Assistance Program (SNAP) Food and Nutrition Services (FNS) (SNAP FNS- Food And Nutrition Services Civil Rights Webinar Training Series on May 26, 2022 for County Departments of Social Services, SNAP-ED Food and Nutrition Services Civil Rights Training for County DSS, Q&A – SNAP-ED Food and Nutrition Services Civil Rights Training Series).
ADA Overview and Auxiliary Aids Training
Ensuring accessibility is a key aspect of social service provision. Access resources related to ADA and auxiliary aids via your learning gateway NC fast:
- Auxiliary Aids and Services/ADA Overview Webinar & PowerPoint: Explore the webinar and presentation on auxiliary aids and services under the ADA (Webinar – Auxiliary Aids and Services American Disability Act-ADA Overview, Powerpoint – Auxiliary Aids and Services/American Disability Act-ADA Overview).
- Webinar Q&As: Review questions and answers related to the ADA overview (Q&As – Auxiliary Aids and Services/American Disability Act-ADA Overview).
National Voter Registration Act (NVRA) Training
Promoting voter registration is a civic responsibility. Utilize NVRA training resources available through your learning gateway NC fast:
- NVRA Webinar & PowerPoint: Access webinars and presentations on NVRA for County DSS offices (NC DHHS and SBE Summer Webinar Training on NVRA for County Department of Social Services on August 30 2021, NC DHHS and SBE Webinar Training on NVRA for County DSS Offices – August 30 2021 PowerPoint, National Voter Registration Act (NVRA) Training for County DSS Offices, PowerPoint of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices).
- NVRA Training Q&A: Review questions and answers from NVRA training sessions (Q&A of National Voter Registration Act (NVRA) Training for County Department of Social Services Offices).
- NVRA County DSS Office Procedures: Consult guidance on voter registration protocols for County DSS offices (NVRA County DSS Office Procedures – Guidance for Voter Registration Protocol).
- Voter Registration Notices & Forms: Access cover letters, info sheets, and posters in English and Spanish (DSS Cover Letter-Notice of Voter Registration Services-English-Spanish, NVRA Form-Laminated Info Sheet-Spanish, NVRA Form-Laminated Info Sheet-English, NVRA Poster-Spanish-11×17, NVRA Poster-English-11×17).
Title VI and Multiethnic Placement Act Compliance
Ensure compliance with Title VI of the Civil Rights Act and the Multiethnic Placement Act. Find relevant video resources through your learning gateway NC fast:
- Multiethnic Placement Act of 1994 Parts 1 & 2: Watch these videos for an overview of compliance (Multiethnic Placement Act of 1994 Part 1, Multiethnic Placement Act of 1994 Part 2).
Conclusion
This learning gateway NC fast provides a centralized hub for accessing essential NC DSS training materials. By utilizing these resources, social service professionals can enhance their knowledge, improve service delivery, and ensure compliance with relevant regulations and best practices. Explore these valuable resources today to strengthen your expertise and better serve your community.
