Little Wonders Learning Center (“LWLC”, “we”, “our”, or “us”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you interact with our learning center, including through our website, mobile applications, and any online services, or when you participate in our programs and events (collectively, our “Services”). “You”, “your”, or “user(s)” refers to parents, guardians, students, and visitors who use our Services. By using our Services, you agree to the terms of this Privacy Policy.
[Link to Terms of Service, if applicable for a learning center, otherwise remove or replace with relevant link]
Guide to Contents:
1. Scope
2. Information We Collect
3. How We Use Your Information
4. Sharing Your Information
5. Data Security
6. Your Choices
7. Children’s Privacy
8. California Privacy Rights
9. International Users
10. Users in the European Economic Area (EEA) and Switzerland
11. Contact Us
1. Scope
1.1 Your privacy is important to Little Wonders Learning Center. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information online. We are committed to transparency and ensuring you understand how we handle your personal data. This policy applies to information collected through our Services, including when you visit our website, use our mobile app, or engage with us on social media or other online platforms.
1.2 By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and our Terms of Service (if applicable). If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
1.3 This Privacy Policy applies to LWLC Services as described above. It does not cover third-party websites and applications that may be linked to or from our Services. We encourage you to review the privacy policies of those external services directly to understand their data handling practices.
1.4 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website, and the revised policy will be effective immediately upon posting. The “Last Updated” date at the end of this policy indicates the most recent changes. Your continued use of our Services after any changes are posted constitutes your acceptance of the updated Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly: We collect information that you voluntarily provide to us. This may occur when you:
- Enroll your child: This includes information such as your child’s name, age, date of birth, and any relevant developmental or health information, as well as parent/guardian contact details (name, address, email, phone number).
- Create an account: For parents’ portals or online resources, you may create an account with a username and password.
- Register for programs or events: We collect necessary details for participation in workshops, camps, or special events.
- Submit forms: This includes inquiry forms, feedback forms, or any other forms you fill out on our website or in person.
- Contact us directly: When you email, call, or communicate with us, we may collect your contact information and the content of your communication.
Providing this information is optional, but it may be necessary for us to provide you with certain Services, such as enrolling your child in our programs or responding to your inquiries.2.2 Information Collected Automatically: When you interact with our Services online, certain information is automatically collected, regardless of whether you have an account. This includes:
- Device and Browser Information: We collect details about your browser type, device type (mobile, tablet, computer), operating system, and hardware settings.
- Usage Data: This includes the website that referred you to us, the pages you visit on our Services, your IP address, general location information (e.g., city, state), and standard server log data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. This helps us understand how our Services are used, personalize your experience, and improve our website and online offerings. Cookies are small data files stored on your device. You can usually adjust your browser settings to disable or reject cookies, but this may affect the functionality of some parts of our Services.
- Email Interactions: We may collect information about your interactions with our emails, such as whether you opened the email and clicked on any links within it.
2.3 First and Third-Party Cookies: The cookies we use may be set by us (first-party cookies) or by third-party providers (third-party cookies) who assist us with website analytics, advertising, or other services. We may allow these partners to use cookies and tracking technologies on our Services to analyze usage, personalize content and ads, and measure the effectiveness of our online campaigns.
2.4 Google Analytics: We utilize Google Analytics, a web analytics service provided by Google, Inc., to analyze website traffic and usage patterns. Google Analytics uses cookies and similar technologies to collect information such as your IP address, time of visit, pages visited, and referring website. This data helps us understand how users interact with our Services and improve our online presence. Google Analytics data does not personally identify you. The information generated by Google Analytics is transmitted to and stored by Google and is subject to Google’s privacy policies. You can learn more about Google’s privacy practices and opt-out options here.
2.5 Payment Processing: For online payments (if applicable), we may use a third-party payment processor. We do not directly collect or store your credit card or bank account information. Please review the privacy policies of our payment processor before submitting your financial details.
2.6 Social Media Interactions: If you interact with our Services through social media platforms (e.g., liking our page, sharing content), we may collect information you make publicly available on those platforms, such as your profile information, posts, and comments. If you choose to log in to our Services through a social media account, we and the social media service may share certain information about you as per your privacy settings on that platform.
3. How We Use Your Information
3.1 We use the collected information for various purposes to enhance our Services and provide you with the best possible experience:
- Communication: To communicate with you, respond to your inquiries, provide program updates, and send important notices related to your child’s enrollment or center activities.
- Service Delivery: To provide, maintain, personalize, and improve our educational programs and Services. This includes using data for internal research and analysis to optimize our teaching methods and learning environment.
- Personalization: To personalize your experience on our website and tailor content to your interests and needs.
- Program Management: To manage enrollments, track student progress, and organize events and activities.
- Marketing and Promotions: To inform you about upcoming programs, special offers, and events at Little Wonders Learning Center, with your consent where required by law.
- Website Improvement: To monitor and analyze website usage to improve functionality, design, and user experience.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activities or activities that violate our policies and ensure the safety and security of our learning center environment.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
3.2 We may combine information collected through our Services with other information we obtain from our records or third-party sources to improve data accuracy and provide a more integrated service experience.
4. Sharing Your Information
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, conducting our business, or serving you, such as website hosting, data analysis, email delivery, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Marketing Partners: With your consent (where required), we may share your information with marketing partners to provide you with information about relevant educational resources, programs, or offers that may be of interest to you.
4.3 Aggregated and Anonymized Data: We may aggregate and anonymize your information to create statistical or demographic data that does not personally identify you. This aggregated data may be shared with third parties for research, marketing, or other purposes.
4.4 Promotional Activities: If you participate in a contest, sweepstakes, or promotion, your information may be disclosed to third parties involved in administering the promotion, such as for winner selection and prize fulfillment. We will clearly outline these details in the specific promotion rules.
4.5 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
4.6 Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, including our staff, students, parents, or the public.
4.7 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4.8 Public Forums: Our Services may offer publicly accessible blogs, forums, or community sections. Any information you disclose in these areas may be public and viewable by others. You should exercise caution when disclosing personal information in public areas of our Services.
5. Data Security
5.1 We implement reasonable and appropriate security measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, electronic, and administrative safeguards designed to secure your personal information.
5.2 While we strive to protect your information, no data transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security. It is important for you to also take steps to protect your personal information, such as using strong passwords and protecting against unauthorized access to your devices.
6. Your Choices
6.1 Email Communications: You can control whether you receive promotional emails from us. You can opt-out of receiving such emails by following the unsubscribe instructions provided in our emails or by contacting us directly at [email protected]. Even if you opt-out of promotional emails, we may still send you transactional or service-related communications, such as enrollment confirmations or important updates about your child’s program.
6.2 Cookies: You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of certain features of our Services.
6.3 Google Analytics Opt-out: You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available here.
6.4 Access and Correction: You have the right to access and correct inaccuracies in your personal information that we hold. You can update some of your information directly through your account settings (if applicable) or by contacting us at [email protected].
6.5 Data Deletion: You may request the deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes). To request deletion, please contact us at [email protected].
6.6 Do Not Track Signals: Our Services do not currently respond to “Do Not Track” signals from browsers.
7. Children’s Privacy
7.1 Little Wonders Learning Center is committed to protecting the privacy of children. Our Services are designed to be used by parents and guardians for the benefit of their children.
7.2 Information from Children: We may collect limited personal information directly from children (under 13 years of age) only as necessary to provide educational services and with parental consent. This may include name, age, and participation in activities. We do not knowingly collect more information from children than is reasonably necessary for these purposes.
7.3 Parental Consent: We require verifiable parental consent before collecting, using, or disclosing personal information from children under 13. Parents have the right to review their child’s information, delete it, and refuse to allow further collection or use of the child’s information.
7.4 If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take steps to investigate and, if necessary, delete the child’s information from our systems.
8. California Privacy Rights
8.1 California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA).
8.2 Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
8.3 Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
8.4 Right to Opt-Out of Sale: Little Wonders Learning Center does not sell your personal information.
8.5 Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
8.6 To exercise your California privacy rights, please contact us at [email protected] or write to us at:
Little Wonders Learning Center
ATTN: Privacy
[Learning Center Physical Address, if applicable, or a general business address]
Please include "California Privacy Rights Request" in your communication and provide sufficient information for us to verify your identity.9. International Users
9.1 If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may differ from those in your country.
9.2 By using our Services and providing your information, you consent to the transfer, storage, and processing of your information in the United States as described in this Privacy Policy. We will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.
10. Users in the European Economic Area (EEA) and Switzerland
9.1 If you are a resident of the EEA or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR).
9.2 Legal Basis for Processing: We process your personal data based on the following legal bases:
- Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., marketing communications). You have the right to withdraw your consent at any time.
- Contract Performance: Where processing is necessary for the performance of a contract with you (e.g., to provide educational services to your child).
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests (e.g., improving our Services, security purposes).
- Legal Obligations: Where processing is necessary to comply with legal obligations.
9.3 Your GDPR Rights: Subject to applicable law, you have the following rights:
- Right to Access: You have the right to access your personal data and receive information about our processing activities.
- Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that we have infringed your data protection rights. Contact details for data protection authorities are available here.
9.4 Data Transfers: When we transfer your personal data outside the EEA or Switzerland, we will ensure that appropriate safeguards are in place to protect your information, such as using Standard Contractual Clauses approved by the European Commission.
9.5 To exercise your GDPR rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Little Wonders Learning Center
[Learning Center Physical Address, if applicable, or a general business address]
Email: [email protected]
Phone: [Learning Center Phone Number, if applicable]
Last Updated: October 26, 2023 (This is a new date for the rewritten policy)
