Maintaining your Certified Nursing Assistant (CNA) certification in Delaware is crucial for your healthcare career. Relias Learning Academy offers a streamlined and comprehensive path to recertification, ensuring you meet all requirements efficiently. This guide provides a clear, step-by-step process to renew your CNA license using the resources available at Relias Learning Academy.
Step-by-Step CNA Recertification with Relias Learning Academy
To begin your CNA recertification process with Relias Learning Academy, follow these detailed steps:
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Initial Purchase of the CNA Renewal Package: For your first recertification purchase through Relias Learning Academy, you will need to select the CNA Renewal Package and add it to your cart. This package is specifically designed to provide the required courses for Delaware CNA license renewal.
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Complete Required CEU Courses on Relias: The Delaware Board of Nursing mandates 24 hours of Continuing Education Units (CEUs) for CNA recertification. Relias Learning Academy provides a dedicated package that includes these necessary CEU courses. Ensure you complete all courses within the package and verify that your total course hours amount to 24 to meet the Delaware requirements.
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Z64 Form Completion – Employment and Residency Verification: Within the list of Relias Learning Academy courses, you will find “Z64” as the final item. This is not a course but an electronic form crucial for your recertification. Click on “Z64” to access the form and accurately enter all required data pertaining to your employment history and current residency. This information is vital for the Delaware Nurse Aide Registry to process your renewal.
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Technical Support from Relias: Should you encounter any technical issues during your recertification process on Relias Learning Academy, immediate assistance is available. You can contact Relias technical support directly at 844-735-2223. Alternatively, you can utilize the Customer Service tab on the Relias Learning Academy platform for online support and troubleshooting.
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Check Your Delaware CNA Renewal Status: After completing your Relias Learning Academy package and submitting all necessary information, you can check your Delaware CNA renewal status online. Visit the official Prometric website for Delaware Nurse Aides at www.prometric.com/nurseaide/DE to track your application and confirm your updated certification status.
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Delaware CNA Registry Contact Information: For any direct inquiries or specific questions regarding your Delaware CNA registration, you can contact the Delaware CNA Registry. For New Castle County, the contact number is 302-421-7410. If you reside in Kent or Sussex Counties, please call 302-424-8607 for assistance.
Renewing Your Package at Relias Learning Academy
For CNAs who have previously used Relias Learning Academy for their CNA Renewal package and completed the Z64 form, the process for subsequent recertifications is even simpler. You can repurchase the package as a new recertification. After purchasing, it is essential to review all your courses and confirm you have received the Z64 hour work renewal form again. If the Z64 form is missing from your course listing, contact Relias Learning Academy Support immediately at 844.735.2223 for assistance.
Package Update and Access on Relias Learning Academy
If you have repurchased the recertification package from Relias Learning Academy and do not immediately see the complete package in your dashboard, there is no need to worry. The system typically requires up to 24 hours to fully update and display your newly purchased package. If possible, please wait until the next business day to check if your package has updated correctly.
Urgent Support and Issue Resolution with Relias
For urgent needs or if your Relias Learning Academy package does not update within 24 hours, prompt support is available. Contact Relias Learning Academy support directly at 844.735.2223. Alternatively, you can submit a support ticket to the Relias Learning Academy Support team through their contact page: https://decnarecert.academy.reliaslearning.com/contact.aspx. The Relias Learning Academy team is dedicated to ensuring a smooth and efficient recertification experience for all CNAs.
By choosing Relias Learning Academy, you are opting for a trusted and efficient solution for your Delaware CNA recertification needs. Their comprehensive package and dedicated support system are designed to make the renewal process as straightforward as possible, allowing you to focus on your vital role in healthcare.
