Renewing your Certified Nurse Aide (CNA) certification in Delaware is a straightforward process with Relias Learning. This guide outlines the steps to recertify through the Relias Learning platform, ensuring you maintain your active status on the Delaware Nurse Aide Registry.
For first-time purchasers of the CNA renewal package, please follow these steps to begin your recertification journey with Relias Learning Com:
- Initial Purchase: Start by selecting the CNA Renewal Package. Add it to your cart and complete the purchase of the required recertification package for $25.00.
- Course Completion: Fulfill the 24.0 hours of continuing education units (CEUs) by completing the Relias CEU courses. It’s crucial to verify that your selected courses accumulate to a total of 24 hours to meet the Delaware requirements.
- Z64 Form Submission: Locate and complete the final “course” in the Relias list, identified as Z64. This step is essential as it requires you to input important data regarding your current employment and residency details for the Delaware Nurse Aide Registry.
- Technical Support: Should you encounter any technical difficulties during the process, Relias provides dedicated customer support. You can reach out to their technical support team at 844-735-2223 for immediate assistance. Alternatively, you can utilize the Customer Service tab available on the Relias Learning platform at https://decnarecert.academy.reliaslearning.com/contact.aspx for online support options.
For learners who have previously completed their CNA Renewal package and the Z64 form through relias learning com, the process for subsequent recertifications is also streamlined:
- Repurchase for Recertification: You are eligible to repurchase the CNA renewal package as a new recertification. After purchasing, it’s important to meticulously review all your courses to confirm you have received the Z64 hour work renewal form. This form is typically located at the bottom of your course listing. If you cannot find the Z64 form, promptly contact Relias Support at 844.735.2223 for assistance.
For individuals who have repurchased the recertification package from relias learning com and do not immediately see the complete package in their dashboard, please note:
- System Update Time: The Relias system requires up to 24 hours to fully update and reflect your new package purchase in your dashboard. If possible, it is advisable to wait until the next business day to check if your package has updated correctly.
- Urgent Assistance: If you have an urgent need or if your package has not updated after 24 hours, immediate support is available. Contact Relias support directly at 844.735.2223. You also have the option to submit a support ticket to the Relias Support team via this link: https://decnarecert.academy.reliaslearning.com/contact.aspx.
To verify your Delaware CNA renewal status, you can visit the official Prometric website: www.prometric.com/nurseaide/DE.
For direct contact with the Delaware CNA registry, you can use the following numbers based on your county:
- New Castle County: 302-421-7410
- Kent/Sussex Counties: 302-424-8607
By following these guidelines and utilizing relias learning com, Delaware CNAs can efficiently manage their recertification requirements and continue their professional careers without interruption.
