Maintaining your Certified Nursing Assistant (CNA) certification in Delaware is a straightforward process with Relias Learning Courses. This guide provides clear instructions for both first-time users and those renewing their certification again using Relias.
For first-time purchasers of the CNA renewal package, please follow these steps to ensure a smooth recertification process:
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Purchase the Relias CEU Package: Begin by adding the CNA Renewal Package to your cart on the Relias platform. This package, priced at $25.00, includes all the required renewal courses you need.
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Complete 24 Hours of Relias CEU Courses: Ensure you complete a total of 24 hours of Relias learning courses. Double-check that the courses you select accumulate to this required 24-hour total for recertification.
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Submit the Z64 Form: The final “course” in your Relias course list is labeled Z64. It is crucial to complete this step. The Z64 form requires you to input data regarding your current employment and residency details, which is necessary for your renewal application.
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Technical Support: Should you encounter any technical difficulties during the process, Relias offers dedicated customer support. You can reach them at 844-735-2223 for immediate assistance. Alternatively, you can visit their Customer Service page online for support options.
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Check Your Delaware CNA Renewal Status: To verify your Delaware CNA renewal status, you can visit the official Prometric website for nurse aides in Delaware. This website provides up-to-date information on your certification status.
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Delaware CNA Registry Contact: For direct inquiries to the Delaware CNA Registry, you can contact them via phone. For New Castle County, the number is 302-421-7410. For Kent and Sussex Counties, please call 302-424-8607.
For learners who are repurchasing the CNA Renewal package, having previously completed it and the Z64 form, the process is even simpler. You can repurchase the package as a new recertification. After your purchase, it is important to verify that all courses, including the Z64 hour work renewal form, are included in your account. If you cannot locate the Z64 form at the bottom of your course listing, please contact Relias Support immediately at 844.735.2223 for assistance.
If you have repurchased your recertification package and do not see the complete package in your dashboard, there is no need to worry immediately. The Relias system typically requires up to 24 hours to fully update your account with the new package. If possible, please wait until the next business day to check if your package has updated correctly.
For urgent issues or if your package is still not updated after 24 hours, it is recommended to contact Relias support directly. You can call them at 844.735.2223, or submit a support ticket through their online contact page. The Relias support team is equipped to resolve any issues and ensure you can proceed with your CNA recertification using Relias learning courses without further delay.
By following these guidelines, you can confidently navigate your CNA recertification using Relias learning courses and maintain your professional standing in Delaware.
