Embarking on a journey to learn ServiceNow is a fantastic step towards a rewarding career in the tech industry. It’s excellent that you’ve already completed the “Welcome to ServiceNow” micro-certification! Now, let’s dive deeper into practical steps to expand your ServiceNow knowledge, all starting with readily available free resources. This guide is designed to provide a structured path for beginners eager to explore the world of Servicenow Learning.
To effectively begin your ServiceNow learning experience, follow these key steps:
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Personalize Your Learning Environment with a Developer Instance
The first crucial step is to create your own Personal Developer Instance (PDI). This free, personal sandbox environment is where you’ll gain hands-on experience with the ServiceNow platform. Think of it as your personal ServiceNow playground. Having your own instance is invaluable for practicing what you learn and experimenting with different features without any risk.
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Follow the Official ServiceNow Learning Path for Newcomers
ServiceNow provides an excellent, structured learning path specifically designed for newcomers. Head over to the official ServiceNow Developer site and navigate to the “New to ServiceNow” learning plan for the Utah release (or the latest version available). This learning plan includes approximately 16 modules that systematically introduce you to the fundamentals of the platform. This is a goldmine of free ServiceNow learning content directly from the source.
https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/new_to_servicenow
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Explore Free Tutorials and Video Lessons
Supplement your structured learning with the vast library of free online tutorials and video lessons available. Platforms like YouTube and Udemy host a wealth of content covering various ServiceNow aspects, including ITSM (IT Service Management) and HRSD (HR Service Delivery) certifications. These resources often provide different perspectives and explanations that can solidify your understanding of core concepts in ServiceNow learning.
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Engage with the ServiceNow Community Forums
You’ve already taken a great step by joining the ServiceNow Community Forums! This is where your real-world ServiceNow learning truly accelerates. The forums are a vibrant hub of ServiceNow professionals where you can ask questions, seek advice, and learn from the experiences of others. Active participation in the community is an indispensable part of your ServiceNow learning journey.
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Stay Updated with Expert Content and Free Sessions
The ServiceNow ecosystem is dynamic, and continuous learning is key. Many experts within the community regularly create content to keep you informed about the latest trends and updates. Look out for free webinars, podcasts, and articles shared within the community. These resources are perfect for staying current with ServiceNow developments and expanding your knowledge base during your free time.
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Utilize the Now Learning Portal for Free Courses
The Now Learning portal is ServiceNow’s official learning platform and offers a substantial collection of free courses and on-demand learning materials. Enroll in free courses to gain structured knowledge and sometimes, ServiceNow even offers the ServiceNow Fundamentals course for free. Keep an eye on the Now Learning portal announcements to take advantage of these opportunities for in-depth ServiceNow learning.
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Discover Programs like RiseUp with ServiceNow
ServiceNow initiatives like the RiseUp program are designed to broaden access to ServiceNow skills and careers. Explore the RiseUp program to discover potential learning pathways and opportunities that can further your ServiceNow learning and career prospects.
https://www.servicenow.com/company/riseup.html
Learn more about the RiseUp community forum and connect with others on a similar learning path:
https://www.servicenow.com/community/riseup-with-servicenow-forum/bd-p/riseup-forum
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Investigate the NextGen Program
Another valuable program to explore is the NextGen program, which focuses on developing the next generation of ServiceNow talent. Investigate this program to see if it aligns with your learning goals and career aspirations within the ServiceNow ecosystem.
https://nextgeneration.service-now.com/apply
https://www.servicenow.com/standard/other-documents/wfd-nextgen-overview.html
By leveraging these resources and actively engaging with the ServiceNow community, you can build a strong foundation in ServiceNow learning without significant financial investment. Start with your developer instance and the official learning path, and progressively explore the other avenues mentioned to deepen your expertise and advance your ServiceNow journey.
