Are you a student at Towson University looking to navigate Towson Blackboard Learn effectively? This guide will walk you through everything you need to know to succeed using this essential learning management system. From submitting assignments to checking your grades, we’ve got you covered.
Towson University utilizes Blackboard Learn Ultra, a cutting-edge, user-friendly platform designed to enhance your online learning experience. Known as “Blackboard Ultra,” this system is continuously updated monthly, ensuring you always have access to the latest features and a stable learning environment. These updates, part of a Software-as-a-Service (SaaS) deployment, happen seamlessly, providing you with immediate system improvements without disruptions to your studies.
Getting Started with Blackboard Learn at TU
To begin, ensure your browser is compatible with Blackboard by checking the browser settings compatibility tool. Once confirmed, logging into Towson Blackboard Learn is straightforward. Simply visit blackboard.towson.edu and use your Towson University NetID and password to access your courses and learning materials.
For faculty members, it’s recommended to review the Blackboard Procedures and Guidelines (PDF). This document provides essential policies and best practices for using Blackboard effectively in teaching.
Key Features for Students
Towson Blackboard Learn is packed with features designed to streamline your academic tasks. Understanding these key functionalities is crucial for your success:
- Submitting Assignments: Easily submit your papers, projects, and other assignments directly through the platform. Blackboard provides a clear submission process, ensuring your work is properly uploaded and on time.
- Completing Tests and Quizzes: Take online tests and quizzes within Blackboard. The system offers various question types and settings to assess your understanding of course material effectively. For detailed guidance, refer to the guide on taking online tests and quizzes.
- Checking Your Grades: Stay informed about your academic performance by regularly checking your grades on Blackboard. The gradebook feature allows you to see scores on assignments and tests, track your progress in each course, and understand your overall standing.
For more detailed instructions and visual aids on using these features, explore the Blackboard Learn Student User Guide.
Accessing Support and Resources
Need help with Towson Blackboard Learn? Towson University provides comprehensive support resources to assist students, faculty, and staff.
Support Hours (Spring 2025: JAN. 27 – MAY 20):
- Monday – Thursday: 9 a.m. – 6 p.m.
- Friday: 9 a.m. – 3 p.m.
- Saturday & Sunday: Closed
Please note that Blackboard support services follow university closures due to inclement weather or other unforeseen circumstances. For real-time updates on system outages, check OTS Alerts. You can also stay informed about monthly updates on the Blackboard System Status page.
Contact Options:
- Phone: For immediate assistance during support hours, call 410-704-5151. Be aware that wait times may be longer during peak periods at the beginning and end of semesters.
- Online: Submit a support request or training question through the TechHelp portal. Expect a response within 24 business hours, potentially 48 hours during high volume times. The TechHelp Knowledge Base is also available for self-help documentation.
- Chat: For quick questions, use the Chat with OTS Blackboard Support button at the bottom of the TechHelp page during business hours.
- Appointments: Schedule a dedicated appointment with a Blackboard Administrator through the TU Online Reservation System. Appointments are available between 9 a.m. and 3 p.m.
- Workshops: Departments can request customized Blackboard workshops by filling out the workshop request form.
Furthermore, Towson University has compiled extensive resources in the TechHelp Knowledge Base, categorized for both Student Resources and Faculty Resources.
Conclusion
Towson Blackboard Learn is your central hub for online learning at Towson University. By understanding its features and utilizing the available support resources, you can maximize your educational experience. Make sure to explore the provided links and contact the support team whenever you need assistance. Your success with Blackboard Learn is a key component of your academic journey at TU.
